At Touchpointe Digital (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website, [Insert Website URL], in compliance with global privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.
1. Information We Collect
1.1 Personal Data:
We may collect the following types of personal data when you interact with our website or services:
- Name, email address, phone number, and other contact details.
- Payment information for transactions.
- IP address, geolocation, and device information.
1.2 Non-Personal Data:
- Browser type, operating system, and browsing behavior collected through cookies and analytics tools.
2. How We Use Your Information
We process your data for the following purposes:
- To provide and maintain our services.
- To respond to inquiries and communicate updates.
- To process payments and manage transactions.
- To comply with legal obligations.
- To analyze website traffic and improve user experience.
3. Legal Bases for Processing (GDPR Compliance)
Under the GDPR, we rely on the following legal bases to process your personal data:
- Consent: For marketing communications and cookies.
- Contractual Necessity: To provide services you request.
- Legitimate Interests: For analytics, fraud prevention, and service improvement.
- Legal Obligation: To comply with applicable laws.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
4.1 GDPR Rights (EU/EEA):
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure (Right to be Forgotten): Request deletion of your data.
- Restriction: Limit the processing of your data.
- Portability: Request transfer of your data to another controller.
- Objection: Object to processing based on legitimate interests.
- Automated Decision-Making: Right to not be subject to decisions made solely by automated processes.
4.2 CCPA Rights (California):
- Access: Request information about the data we collect and how it’s used.
- Deletion: Request deletion of personal data.
- Opt-Out: Opt-out of the sale of personal data.
4.3 Other Regions:
We comply with additional regional regulations, including UAE’s Personal Data Protection Law (PDPL) and India’s Digital Personal Data Protection Act.
5. Data Sharing and Transfers
We do not sell your personal data. However, we may share your information:
- With third-party service providers for hosting, payment processing, and analytics.
- When required by law or to protect our legal rights.
International Transfers:
If your data is transferred outside your country (e.g., to the U.S.), we ensure it is protected using mechanisms such as:
- Standard Contractual Clauses (SCCs) approved by the EU.
- Binding Corporate Rules (BCRs).
6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.
7. Security Measures
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
8. Cookies and Tracking Technologies
Please refer to our [Cookie Policy] for detailed information about how we use cookies and similar technologies.
9. Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Notice or wish to exercise your rights, please contact us at:
Email: contact@touchpointe.digital